FAQ's – BapronBaby

FAQ's

 

We're all about transparency at BapronBaby!  If you have a question that you can't immediately find an answer to in the text below, please feel free to email us at help@bapronbaby.com

To keep life simple, though, here are a few of our most popular questions that we get from time to time:

------------

What is The Original Bapron®?

The Original Bapron® is a bib-apron hybrid designed for children who dislike traditional bibs and are self-feeding, including those practicing baby-led weaning. Unlike standard bibs that tie around the neck, Baprons secure around your child’s body, making it nearly impossible for little hands to remove without adult help. This provides full coverage, mess-free mealtimes, and a more comfortable fit for toddlers and preschoolers.

 

What size should I order?

Our Baprons are designed to grow with your child, so you don’t have to worry about sizing for every stage.

  • Toddler Bapron: Fits from 6 months to 3T (13” long from front of neck to bottom), providing a comfortable fit throughout toddlerhood.

  • Preschool Bapron: Fits children ages 3 to 5 years (16” long from front of neck to bottom), perfect for preschool and early kindergarten.

This design ensures a secure, mess-free fit as your little one grows.

 

What material is a Bapron made with?

The Original Bapron® is made with a unique polyester interlock fused to a plant-based film, creating a material that is 100% waterproof and completely safe for babies. No sprays, coatings, or chemical treatments are ever applied.

Safety is our top priority. All Baprons are CPSIA-certified, free of lead, phthalates, and BPA, and approved for use with food. Plus, BapronBaby® is locally owned and operated in Surprise, AZ, with products made to last through every messy meal.

 

How do I clean my Bapron?

Quick Cleaning:
Rinse the Bapron under water to remove food and crumbs. Gently shake off excess water and allow it to air dry fully. Once dry, it’s ready for the next meal.

Deep Cleaning:
BapronBaby® Baprons are machine washable and may be tumbled dry on any heat setting. Do not iron, as high heat may damage the waterproof layer. The material is durable enough to withstand bleach, just follow instructions carefully.

Tips for regular use: machine wash and dry 1-2 times per week during heavy use. If your washing machine has an agitator, wash the Bapron inside a delicates bag to prevent damage.

Additional approved cleaning techniques: vinegar solution, color-safe bleach, machine wash (any temp), machine dry (any temp), vigorous scrubbing. Avoid: wire brushes or hot irons, which can damage the waterproof fabric.

 

What if my package never arrives?

We guarantee delivery for all orders placed through BapronBaby.com. If your package is lost or damaged in transit, we will reship your order (if items are in stock) or issue a refund minus any shipping charges.

For international orders, please allow up to six weeks for delivery due to potential customs delays.

 

Do you offer a military discount?

We love and appreciate our military, first responders, and medical personnel! BapronBaby® offers a 10% discount through GovX ID verification. The process is simple and quick, find the GovX ID logo under the checkout button and follow the steps to be verified. Once you are verified through their system, you will be issued a unique discount code for 10% off your order. This discount is available exclusively for military, law enforcement, firefighters, and medical personnel.

 

Do you ship outside of the US?

Yes! BapronBaby® ships worldwide, and shipping costs are calculated at checkout.

Please note that international shipping rates do not include customs duties, taxes, or import fees. We recommend checking with your local customs office for any applicable charges before placing your order.

For customers who prefer to purchase locally, we also have a network of international distributors. You can find a list of our distributors here: https://bapronbaby.com/pages/wholesale

 

How long will it take to receive my order?

We typically ship orders within 2-5 business days. Priority shipping is available, but it usually does not speed up processing before your order is packed. Business days are Monday through Friday and do not include U.S. federal holidays. 

Estimated transit times:

  • Standard Shipping: 2-5 business days

  • USPS Priority Mail: 1-3 business days

  • UPS Ground: 1-5 business days

 

Can I make changes to my order after it's placed?

If your order has not yet been fulfilled, we may be able to make changes. Please email orders@bapronbaby.com and include your order number so we can locate your order and assist you as quickly as possible.

 

What is the return policy?

We gladly accept returns postmarked within 30 days of the delivery date. Returns must be received in new condition; unworn, and unwashed. Items returned with obvious use, including stains or smells may be subject to refusal. Please fill out our Return Form here: https://bapronbaby.com/pages/returns-exchanges-1. Once your form is submitted we will contact you within 24 hours with further instructions which will include your RA Number (this number is for us keep track of your return and will help your refund be issued quicker). Please send returned item(s) using your favorite trackable shipping method. Be sure to include your filled out Return Authorization Form inside the package (this is an important step). Once received and inspected, your refund will be issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment. Gift cards cannot be returned or refunded. Original shipping charge is non-refundable. 

 

What is the exchange policy?

Exchanges are treated as a return + new order. We ask that you go ahead and place your order for the new desired print or size, and send back the item(s) you wish to be exchanged following the instructions stated in our return policy above in order for us to refund your initial order. 

 

What if I received a defective item?

If you feel your product was delivered defective in some way, please email us directly at orders@bapronbaby.com with images to show the damage/defect. Defective products will be replaced/returned/discounted on a case-by-case basis, and we will work directly with the customer to resolve any concerns.

 

Do you offer wholesale?

Yes! We love to see our products in boutiques and retail stores! Apply to become a BapronBaby retailer here: https://bapronbabywholesale.com/pages/apply-to-become-a-retailer Please email us at wholesale@bapronbaby.com if you have any other questions.

 

Why don't Baprons have pockets?

Because of our unique design, our baprons "bowl up" in your toddler's lap, allowing them to easily try again when they drop food from their mouth. We actually prototyped out a few pockets when we first started BapronBaby, and quickly discovered that:

1 - unsanitary gunk tends to get stuck in pocket seams

2 - they tend to be a distraction for little ones and create a less-pleasant mealtime

3 - they take forever to dry

4 - while it may seem practical for catching spills and keeping the floor clean, there's a downside when it comes to your baby's safety. Pocket bibs that catch food create extra weight that could otherwise pull and add strain to your baby's developing neck. Placing them in an unsafe feeding position, increasing risk of choking. 

 

Are Baprons stain resistant?

Yup. They sure are!  BapronBaby's unique fabric is not only soft, lightweight, and waterproof... it's stain resistant! However, in those times where you just don't have time to wash your bapron immediately after a meal here are some tips to getting out possible discoloration.

Getting accidental stains out is as easy as 1,2,3...

(1)- lay bapron flat on the counter fabric side-up and apply some dish soap to the stained areas.

(2)- get your dish scrubber wet and go to town on the bapron. Really scrub it— this fabric is tough!

(3)- toss it in the washing machine and wash/dry it normally.

This should at the very least get 99% of the discoloration out. Doing this immediately after a messy/vibrant meal like spaghetti or sloppy joes is always best, but mom life is busy and we know it’s not always realistic to wash a bapron right away.

 

I noticed mold on the fabric. What should I do?

The good news is that a deep wash in the washing machine will completely eradicate any mold spores on the bapron (we even encourage adding bleach), but the bad news is that it can stain our transparent film that backs the baprons.  We use transparent film rather than an opaque color for this reason -- we want our parents to know immediately if any sort of "yuck" gets in their fabric!  We do understand, however, that the black stains can be unnerving for parents who (of course) want their babe to be 100% safe 100% of the time!  

Our policy with any sort of mold/mildew is a full one-time replacement. It’s super uncommon to contract mold, but if stored somewhere damp overnight or maybe if some food didn’t quite get washed out entirely it could happen as with any fabric. In any case, we only ask that you send images of affected baprons to help@bapronbaby.com and pay for the shipping on the replacement. Only eligible on orders placed within the last 12 months.